The Comfy Corner

I waited on some British people tonight that absolutely made me sick. They came in with a 20 percent off coupon for their meal which I applied to the meal, no problem. But then, their pasta came out too soon after their appetizer and the woman complained about it being cold. This isn't all too uncommon, we simply reheated the pasta for her and gave it back, easy fix. But at the end of the meal, they decided that they should be compensated for all of their suffering. They wanted something done to the bill. I sighed and took the matter to the manager, who then graciously comped all of their food (so they only had to pay for the wine and beer they ordered and their appetizer). They took one look at this severely reduced bill and said, "What happened to the 20% off?" So I took it back and we took 20% off of the remaining food on the bill (the coupon only applied to food). They got a whopping 2 more dollars off of their bill. They then started to complain about how the discount didn't apply to alcohol. My manager very kindly explained the rules and they called him a bitch and left without tipping me a penny.

This whole situation made me really sad for humankind. Why are there people out there like this? Needless to say, they made me feel really upset. The other servers could tell how upset I was and one of them asked me if this was my first serving job. I said yes and he said "Yeah, when I worked my first serving job I used to wake up in the middle of the night sweating thinking that I forgot to run someone's food or something." This is absolutely true. Ever since I've started waiting tables I have had several stress dreams about forgetting to ring in orders, food running late etc. It is a stressful job and I think more people out there need to realize that it isn't as easy as you think.