I see a lot of grumpy, unhappy people passing through the restaurant. I waited on a guy yesterday who sat down, I came right up to him and took his order and two minutes later I saw him talking to the host and he ended up moving to sit on the other side of the restaurant. I went up to him and said, "Too cold up there, eh?" because I knew several people were complaining about the temperature. And he took several sharp intakes of breath (like it was the Arctic circle up there or something), grabbed his chest and said, "The service here is terrible. How are you supposed to see me with that wall right there? And you never brought me my bread and butter." As if I had been ignoring him for hours! He had just sat down!
I wanted to say, "You need to calm down, sir. I have absolutely no control over the architectural design of this restaurant and you didn't order bread and butter. You are my only table and I just got here and I would remember if you ordered bread and butter." But I all I said was "Yes, sir." And I made it a point to be extra nice to him for the rest of his meal because ya know what, sir? Life is far to short to be grumpy. As the Dalai Lama said "Happiness is not ready made. It comes from your own actions." In other words, it is something that needs to be worked towards and I'm working for it because I choose happiness, I choose confidence, I choose smiling.
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